Switchio incident

Unplanned Outage of DINIT Processing Centre

Resolved after 59 minutes, affecting DINIT Processing Centre, on October 21, 2026.

postmortem Oct 21, 2026, 09:12 PM UTC

Problem detected at the issuer/processor side. They have been contacted. No reply so far. The outage was from 22:12 to 23:07.

Started
Oct 21, 2026, 08:12 PM UTC
Resolved
Oct 21, 2026, 09:12 PM UTC
Duration
59m
Detected by Pingoru
Oct 21, 2026, 08:12 PM UTC

Affected components

DINIT Processing Centre

Update timeline

  1. investigating Oct 21, 2026, 08:12 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-986610

  2. investigating Oct 21, 2026, 08:39 PM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far.

  3. monitoring Oct 21, 2026, 09:08 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  4. resolved Oct 21, 2026, 09:12 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  5. postmortem Oct 21, 2026, 09:12 PM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far. The outage was from 22:12 to 23:07.

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