Switchio incident

Unplanned Outage of AS24 Fleet Card Management System

Resolved after 55 minutes, affecting AS24 Fleet Card Management System, on September 25, 2026.

postmortem Sep 25, 2026, 01:54 AM UTC

Short-term unavailable processor without impact.

Started
Sep 25, 2026, 01:17 AM UTC
Resolved
Sep 25, 2026, 02:13 AM UTC
Duration
55m
Detected by Pingoru
Sep 25, 2026, 01:17 AM UTC

Affected components

AS24 Fleet Card Management System

Update timeline

  1. investigating Sep 25, 2026, 01:17 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-972594

  2. monitoring Sep 25, 2026, 01:40 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. postmortem Sep 25, 2026, 01:54 AM UTC

    Short-term unavailable processor without impact.

  4. resolved Sep 25, 2026, 02:13 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

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