Supermetrics incident
Service Disruption: Supermetrics Hub, November 19, 2024
Resolved after 3 hours 25 minutes, affecting Supermetrics Hub, on November 19, 2024.
The issue affecting Supermetrics Hub has now been fully resolved. Thank you for your patience and understanding. If you have any further questions, please don’t hesitate to reach out to Supermetrics support.
Affected components
Update timeline
- investigating Nov 19, 2024, 09:46 AM UTC
We are currently experiencing an issue with Supermetrics Hub, which may cause some users to encounter lag or slow performance while using Supermetrics Hub. Our team is actively working to investigate and resolve the issue to restore normal service as soon as possible. We will share another update within the next 6 hours. Thank you for your patience and understanding. If you have any further questions, please don’t hesitate to reach out to Supermetrics support.
- monitoring Nov 19, 2024, 11:32 AM UTC
The performance of Supermetrics Hub has now stabilized. If you’re still experiencing any slowness issue while using Supermetrics Hub, please refresh the page, and it should work as expected. We are actively monitoring the situation and will provide another update within the next 6 hours. Thank you for your patience and understanding. If you have any further questions, feel free to contact Supermetrics support.
- resolved Nov 19, 2024, 01:11 PM UTC
The issue affecting Supermetrics Hub has now been fully resolved. Thank you for your patience and understanding. If you have any further questions, please don’t hesitate to reach out to Supermetrics support.
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