Supermetrics incident
Issues authenticating and retrieving data from Meta connectors
Resolved after 10 hours 53 minutes, affecting Facebook Ads and Facebook Insights and 1 more, on December 11, 2024.
Meta has resolved the issue on their end, and your queries should now run without problems. To ensure your data is up-to-date, please rerun your queries or backfill your data. If you have any questions, please reach out to our support team at [email protected]
Affected components
Update timeline
- investigating Dec 11, 2024, 08:33 PM UTC
Currently Meta is experiencing issues with their platform that is impacting some Supermetrics connectors. This affects the ability to authenticate and also retrieve data from these connectors. The Meta status page can be found here - https://metastatus.com/ We are monitoring the situation closely and will provide an update within the next 12 hours.
- resolved Dec 12, 2024, 07:26 AM UTC
Meta has resolved the issue on their end, and your queries should now run without problems. To ensure your data is up-to-date, please rerun your queries or backfill your data. If you have any questions, please reach out to our support team at [email protected]
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