Resolved after 1 day 11 hours, affecting Reddit Ads, on March 4, 2025.
After carefully monitoring the fix, no additional issues have been reported and everything is in working order. The issue is now resolved.
Affected components
Update timeline
- investigating Mar 04, 2025, 10:40 PM UTC
We are currently investigating authentication issues with the Reddit Ads connector.
- investigating Mar 05, 2025, 02:32 AM UTC
We're still experiencing connectivity issues with the Reddit Ads connector, resulting in an error stating "Insufficient authentication scopes" even when the necessary permissions have been granted. This issue is impacting all data destinations. Our team is actively investigating the root cause and working on a resolution. We'll provide an update within the next 6 hours. Thank you for your patience and understanding.
- monitoring Mar 05, 2025, 09:56 PM UTC
A fix has been implemented and we are currently monitoring to ensure there are no further issues.
- resolved Mar 06, 2025, 09:41 AM UTC
After carefully monitoring the fix, no additional issues have been reported and everything is in working order. The issue is now resolved.
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