Supermetrics incident
Service disruption: Supermetrics Pricing page, October 23, 2025
Resolved after 30 minutes, affecting Supermetrics Website, on October 24, 2025.
The fix has been successfully implemented and resolved. We're pleased to report that the Supermetrics pricing page is working now without any issues. This matter is now considered resolved, and performance is fully restored. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Oct 24, 2025, 05:47 AM UTC
We are currently investigating reports of an Internal 500 Error being returned when attempting to access the Supermetrics Pricing Page. This issue is limited to users in the JAPAC (Japan and Asia-Pacific) region only. Other regions are unaffected.
- resolved Oct 24, 2025, 06:17 AM UTC
The fix has been successfully implemented and resolved. We're pleased to report that the Supermetrics pricing page is working now without any issues. This matter is now considered resolved, and performance is fully restored. Thank you for your patience and understanding.
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