Supermetrics incident

Service disruption: Impacted services due to Cloudflare incident, November 18, 2025

Resolved after 19 hours, affecting Supermetrics Status and Supermetrics for Looker Studio and 1 more, on November 18, 2025.

resolved Nov 19, 2025, 07:53 AM UTC

This matter is now considered resolved, and performance is fully restored. Thank you for your patience and understanding.

Started
Nov 18, 2025, 12:53 PM UTC
Resolved
Nov 19, 2025, 07:53 AM UTC
Duration
19h
Detected by Pingoru
Nov 18, 2025, 12:53 PM UTC

Affected components

Supermetrics StatusSupermetrics for Looker StudioAdformSupermetrics for Google SheetsSupermetrics HubAdjustSupermetrics for ExcelAdobe AnalyticsSupermetrics WebsiteSupermetrics API

Update timeline

  1. investigating Nov 18, 2025, 12:53 PM UTC

    We’re aware of the Cloudflare incident and that it may be impacting Supermetrics’ services.

  2. monitoring Nov 18, 2025, 03:02 PM UTC

    A fix has been implemented, and we believe the incident is now resolved. We will continue to monitor for errors to ensure all services are back to normal. Please reach out to Support if you continue to experience any other issues. Thank you for your patience and understanding.

  3. resolved Nov 19, 2025, 07:53 AM UTC

    This matter is now considered resolved, and performance is fully restored. Thank you for your patience and understanding.

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