Superloop Outage History

Superloop degraded · 7 active incidents · 7 long-running issues View live status →

Pingoru has recorded 614 incidents for Superloop: 614 in the last 12 months and 315 in the last 90 days.

Source: smart-status.superloop.com

614incidents recorded
614last 12 months
315last 90 days
4 daystypical duration
Incidents per month
0100200AprMayJunJulAugSepOct85
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct55%
Pingoru began tracking Superloop in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202658720 of 720 (100%)
May 2026101744 of 744 (100%)
June 202670720 of 720 (100%)
July 202683744 of 744 (100%)
August 2026104163 of 744 (22%)
September 2026107284 of 720 (39%)
October 202685326 of 589 (55%)

Incidents, newest first

Notice July 23, 2026 2-36 Cotton Tree Parade, Maroochydore QLD 4558, AU - Degraded Performance 1d 2h Australia & New Zealand (QLD Managed Wi-Fi)

Started Jul 23, 2026, 10:09 AM UTC· resolved Jul 24, 2026, 12:29 PM UTC

  1. investigating Jul 23, 2026, 10:09 AM UTC

    Network Operations is currently investigating a Degraded Performance at 2-36 Cotton Tree Parade, Maroochydore QLD 4558, AU

  2. resolved Jul 24, 2026, 12:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 23, 2026 116 Main Dr, Macleod, Victoria 3085, Australia- Site Outage 2h 46m Australia & New Zealand (VIC Managed Wi-Fi)

Started Jul 23, 2026, 04:11 AM UTC· resolved Jul 23, 2026, 06:58 AM UTC

  1. investigating Jul 23, 2026, 04:11 AM UTC

    Network Operations is currently investigating a sitewide service interruption at 116 Main Dr, Macleod, Victoria 3085, Australia

  2. resolved Jul 23, 2026, 06:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 22, 2026 Kent Street, Bentley, Western Australia, 6102 - Site Outage 1d 10h Australia & New Zealand (WA Managed Wi-Fi)

Started Jul 22, 2026, 11:42 AM UTC· resolved Jul 23, 2026, 10:11 PM UTC

  1. investigating Jul 22, 2026, 11:42 AM UTC

    Network Operations is currently investigating a sitewide partial service interruption at Kent Street, Bentley, Western Australia, 6102

  2. monitoring Jul 22, 2026, 02:20 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 23, 2026, 10:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 22, 2026 SHA 14 Spring Street - Site Outage 1h 58m Australia & New Zealand (VIC Managed Wi-Fi)

Started Jul 22, 2026, 09:52 AM UTC· resolved Jul 22, 2026, 11:50 AM UTC

  1. investigating Jul 22, 2026, 09:52 AM UTC

    Network Operations is currently investigating a sitewide service interruption at SHA 14 Spring Street

  2. monitoring Jul 22, 2026, 10:18 AM UTC

    We implemented a fix and are currently monitoring the result.

Read the full incident report →

Minor July 19, 2026 1 Melrose Parade, Maroochydore Queensland 455 - Partial Outage 64d 20h Australia & New Zealand (QLD Managed Wi-Fi)

Started Jul 19, 2026, 11:32 PM UTC· resolved Sep 22, 2026, 08:02 PM UTC

  1. investigating Jul 19, 2026, 11:32 PM UTC

    Network Operations is currently investigating a Partial Outage at 1 Melrose Parade, Maroochydore Queensland 455

  2. identified Sep 21, 2026, 02:52 AM UTC

    We are continuing to work on a fix for this incident.

Read the full incident report →

Notice July 19, 2026 Beach Rd Apia, Samoa - Site Outage 1h 59m Pacific Island Region (Samoa Managed Wi-Fi)

Started Jul 19, 2026, 08:13 PM UTC· resolved Jul 19, 2026, 10:13 PM UTC

  1. investigating Jul 19, 2026, 08:13 PM UTC

    Network Operations is currently investigating a sitewide service interruption at Beach Rd Apia, Samoa

  2. monitoring Jul 19, 2026, 08:47 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 19, 2026, 10:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 18, 2026 40 Hunter Street, Lewisham, NSW 2049 - Partial Outage 19h 55m Australia & New Zealand (NSW Managed Wi-Fi)

Started Jul 18, 2026, 02:28 AM UTC· resolved Jul 18, 2026, 10:24 PM UTC

  1. investigating Jul 18, 2026, 02:28 AM UTC

    Network Operations is currently investigating a sitewide service interruption at 40 Hunter Street, Lewisham, NSW 2049

  2. identified Jul 18, 2026, 02:38 AM UTC

    Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.

  3. monitoring Jul 18, 2026, 11:39 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jul 18, 2026, 10:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 18, 2026 90 South St, Murdoch, WA - Degraded Performance 20h 50m Australia & New Zealand (WA Managed Wi-Fi)

Started Jul 18, 2026, 02:08 AM UTC· resolved Jul 18, 2026, 10:58 PM UTC

  1. investigating Jul 18, 2026, 02:08 AM UTC

    Network Operations is currently investigating a Degraded Performance at 90 South St, Murdoch, WA

  2. identified Jul 18, 2026, 02:23 AM UTC

    Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.

  3. monitoring Jul 18, 2026, 03:32 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jul 18, 2026, 10:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 17, 2026 14 Spring St, Box Hill, VIC, 3128 - Site Outage 1d 1h Australia & New Zealand (VIC Managed Wi-Fi)

Started Jul 17, 2026, 08:58 PM UTC· resolved Jul 18, 2026, 10:34 PM UTC

  1. investigating Jul 17, 2026, 08:58 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 14 Spring St, Box Hill, VIC, 3128

  2. monitoring Jul 17, 2026, 09:32 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 18, 2026, 10:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 15, 2026 116 Main Dr Bundoora Melbourne, VIC 3086 - Degraded Performance 7h 42m Australia & New Zealand (VIC Managed Wi-Fi)

Started Jul 15, 2026, 11:02 PM UTC· resolved Jul 16, 2026, 06:44 AM UTC

  1. investigating Jul 15, 2026, 11:02 PM UTC

    Network Operations is currently investigating a Degraded Performance at 116 Main Dr Bundoora Melbourne, VIC 3086

  2. resolved Jul 16, 2026, 06:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 14, 2026 141 Waverley Road Malvern East VIC 3145 - Degraded Performance 17h 9m Australia & New Zealand (VIC Managed Wi-Fi)

Started Jul 14, 2026, 07:12 AM UTC· resolved Jul 15, 2026, 12:22 AM UTC

  1. investigating Jul 14, 2026, 07:12 AM UTC

    Network Operations is currently investigating a Degraded Performance at 141 Waverley Road Malvern East VIC 3145

  2. resolved Jul 15, 2026, 12:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 13, 2026 289 King St Mascot, NSW 2020 - Planned Power Outage 1d 8h Australia & New Zealand (NSW Managed Wi-Fi)

Started Jul 13, 2026, 10:16 PM UTC· resolved Jul 15, 2026, 06:57 AM UTC

  1. identified Jul 13, 2026, 10:16 PM UTC

    A local planned power outage has been confirmed. We will continue to monitor and provide updates accordingly.

  2. identified Jul 15, 2026, 12:34 AM UTC

    A technician has arrived onsite.

  3. resolved Jul 15, 2026, 06:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 13, 2026 Sturt Road, Bedford Park Adelaide, SA 5042 - Degraded Performance 1d 5h Australia & New Zealand (SA Managed Wi-Fi)

Started Jul 13, 2026, 05:28 PM UTC· resolved Jul 14, 2026, 10:54 PM UTC

  1. investigating Jul 13, 2026, 05:28 PM UTC

    Network Operations is currently investigating a Degraded Performance at Sturt Road, Bedford Park Adelaide, SA 5042

  2. monitoring Jul 13, 2026, 11:25 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 14, 2026, 10:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 12, 2026 Beach Rd Apia, Samoa - Partial Outage 5h 18m Pacific Island Region (Samoa Managed Wi-Fi)

Started Jul 12, 2026, 09:37 PM UTC· resolved Jul 13, 2026, 02:56 AM UTC

  1. investigating Jul 12, 2026, 09:37 PM UTC

    Network Operations is currently investigating a Partial Outage at Beach Rd Apia, Samoa

  2. monitoring Jul 12, 2026, 09:57 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 13, 2026, 02:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 11, 2026 Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea- Degraded Performance 3d 19h Pacific Island Region (PNG Managed Wi-Fi)

Started Jul 11, 2026, 05:57 PM UTC· resolved Jul 15, 2026, 01:12 PM UTC

  1. investigating Jul 11, 2026, 05:57 PM UTC

    Network Operations is currently investigating a Degraded Performance at Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea

  2. resolved Jul 15, 2026, 01:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 8, 2026 Champion Parade, Port Moresby - Partial Outage 5d 22h Pacific Island Region (PNG Managed Wi-Fi)

Started Jul 08, 2026, 11:57 PM UTC· resolved Jul 14, 2026, 10:49 PM UTC

  1. investigating Jul 08, 2026, 11:57 PM UTC

    Network Operations is currently investigating a Partial Outage at Champion Parade, Port Moresby

  2. identified Jul 13, 2026, 04:45 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Jul 14, 2026, 12:19 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jul 14, 2026, 10:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 7, 2026 67 Bulcock St Caloundra QLD 4551 - SC Outage 15h 38m Australia & New Zealand (QLD Managed Wi-Fi)

Started Jul 07, 2026, 07:48 PM UTC· resolved Jul 08, 2026, 11:26 AM UTC

  1. investigating Jul 07, 2026, 07:48 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 67 Bulcock St Caloundra QLD 4551

  2. monitoring Jul 07, 2026, 11:15 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 08, 2026, 11:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 6, 2026 Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea - SC Outage 2d 17h Pacific Island Region (PNG Managed Wi-Fi)

Started Jul 06, 2026, 01:18 PM UTC· resolved Jul 09, 2026, 06:59 AM UTC

  1. investigating Jul 06, 2026, 01:18 PM UTC

    Network Operations is currently investigating a sitewide service interruption at Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea

  2. investigating Jul 06, 2026, 01:37 PM UTC

    We are currently investigating this incident.

  3. resolved Jul 09, 2026, 06:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 6, 2026 Queens Rd, Nadi, Fiji - SC Outage- SC Outage 1d 1h Core Systems (Help Desk System), Australia & New Zealand (NSW Managed Wi-Fi), Core Systems (Help Desk Phone System), Australia & New Zealand (ACT Managed Wi-Fi) and 21 more

Started Jul 06, 2026, 11:07 AM UTC· resolved Jul 07, 2026, 12:08 PM UTC

  1. investigating Jul 06, 2026, 11:07 AM UTC

    Network Operations is currently investigating a sitewide service interruption at Queens Rd, Nadi, Fiji - SC Outage

  2. monitoring Jul 06, 2026, 09:49 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 07, 2026, 12:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 6, 2026 363 Adelaide Street, Brisbane, QLD 4000- Degraded Performance 40m Australia & New Zealand (QLD Managed Wi-Fi)

Started Jul 06, 2026, 05:28 AM UTC· resolved Jul 06, 2026, 06:09 AM UTC

  1. investigating Jul 06, 2026, 05:28 AM UTC

    Network Operations is currently investigating a Degraded Performance at 363 Adelaide Street, Brisbane, QLD 4000

Read the full incident report →

Notice July 5, 2026 2 Laurence St St Lucia Brisbane, QLD 4067 - SC Outage 20h 59m Australia & New Zealand (QLD Managed Wi-Fi)

Started Jul 05, 2026, 04:57 PM UTC· resolved Jul 06, 2026, 01:56 PM UTC

  1. investigating Jul 05, 2026, 04:57 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 2 Laurence St St Lucia Brisbane, QLD 4067

  2. monitoring Jul 06, 2026, 01:00 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 06, 2026, 01:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 5, 2026 77 Sir Fred Schonell Drive Brisbane St Lucia, QLD 4067 - SC Outage 11h 31m Australia & New Zealand (QLD Managed Wi-Fi)

Started Jul 05, 2026, 04:45 PM UTC· resolved Jul 06, 2026, 04:17 AM UTC

  1. investigating Jul 05, 2026, 04:45 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 77 Sir Fred Schonell Drive Brisbane St Lucia, QLD 4067

  2. monitoring Jul 06, 2026, 01:19 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 06, 2026, 04:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 5, 2026 47 Munro Street, St Lucia, Queensland 4067 - SC Outage 8h 38m Australia & New Zealand (QLD Managed Wi-Fi)

Started Jul 05, 2026, 04:30 PM UTC· resolved Jul 06, 2026, 01:09 AM UTC

  1. investigating Jul 05, 2026, 04:30 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 47 Munro Street, St Lucia, Queensland 4067

  2. resolved Jul 06, 2026, 01:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 5, 2026 32 Baden Powell Street, Maroochydore, QLD, 4558 - Degraded Performance 33d 14h Australia & New Zealand (QLD Managed Wi-Fi)

Started Jul 05, 2026, 03:59 AM UTC· resolved Aug 07, 2026, 06:43 PM UTC

  1. investigating Jul 05, 2026, 03:59 AM UTC

    Network Operations is currently investigating a Degraded Performance at 32 Baden Powell Street, Maroochydore, QLD, 4558

Read the full incident report →

Notice July 4, 2026 3 Holmes St Brunswick East VIC 3057 - Partial Outage 1d 6h Australia & New Zealand (VIC Managed Wi-Fi)

Started Jul 04, 2026, 09:30 PM UTC· resolved Jul 06, 2026, 03:48 AM UTC

  1. investigating Jul 04, 2026, 09:30 PM UTC

    Network Operations is currently investigating a Partial Outage at 3 Holmes St Brunswick East VIC 3057

  2. identified Jul 06, 2026, 12:59 AM UTC

    A technician has arrived onsite. We are continuing to work on a fix for this incident.

  3. resolved Jul 06, 2026, 03:48 AM UTC

    This incident has been resolved.

Read the full incident report →