Superloop incident

15 Thompsons Rd, Pokolbin NSW 2320 - Partial Outage

Notice

Resolved after 51 minutes, affecting Fibre-to-the-Premises (NSW FTTP), on May 1, 2026.

monitoring May 01, 2026, 06:40 AM UTC

We implemented a fix and are currently monitoring the result.

Affected components

Fibre-to-the-Premises (NSW FTTP)

investigating May 01, 2026, 06:06 AM UTC

Network Operations is currently investigating a sitewide service interruption at 15 Thompsons Rd, Pokolbin NSW 2320.
monitoring May 01, 2026, 06:40 AM UTC

We implemented a fix and are currently monitoring the result.
resolved May 01, 2026, 06:57 AM UTC

This incident has been resolved.

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