Superloop incident

66 Regent St, Redfern NSW 2016 - Degraded Performance

Notice

Resolved after 14 days 7 hours, affecting Australia & New Zealand (NSW Managed Wi-Fi), on April 30, 2026.

monitoring May 03, 2026, 11:57 PM UTC

We implemented a fix and are currently monitoring the result.

Started
Apr 30, 2026, 05:30 AM UTC
Resolved
May 14, 2026, 01:00 PM UTC
Duration
14d 7h
Detected by Pingoru
Apr 30, 2026, 05:30 AM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating Apr 30, 2026, 05:30 AM UTC

    Network Operations is currently investigating a Degraded Performance at 66 Regent St, Redfern NSW 2016

  2. identified Apr 30, 2026, 07:07 AM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring May 03, 2026, 11:57 PM UTC

    We implemented a fix and are currently monitoring the result.

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