Superloop incident

266 North Terrace, Adelaide, South Australia 5000 - Site Outage

Notice

Resolved after 2 days 1 hour, affecting Australia & New Zealand (SA Managed Wi-Fi), on August 5, 2026.

monitoring Aug 06, 2026, 01:53 AM UTC

We implemented a fix and are currently monitoring the result.

Started
Aug 05, 2026, 05:27 PM UTC
Resolved
Aug 07, 2026, 06:43 PM UTC
Duration
2d 1h
Detected by Pingoru
Aug 05, 2026, 05:27 PM UTC

Affected components

Australia & New Zealand (SA Managed Wi-Fi)

Update timeline

  1. investigating Aug 05, 2026, 05:27 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 266 North Terrace, Adelaide, South Australia 5000

  2. investigating Aug 05, 2026, 11:09 PM UTC

    A technician is being dispatched to site.

  3. investigating Aug 06, 2026, 01:14 AM UTC

    A technician has arrived on site

  4. monitoring Aug 06, 2026, 01:53 AM UTC

    We implemented a fix and are currently monitoring the result.

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