Superloop incident

Systems Outage - Monitoring Platforms

Notice

Resolved after 3 hours 16 minutes, affecting Core Systems (Q2 Platform), on July 30, 2026.

monitoring Jul 30, 2026, 02:57 AM UTC

We implemented a fix and are currently monitoring the result.

Started
Jul 30, 2026, 12:55 AM UTC
Resolved
Jul 30, 2026, 04:12 AM UTC
Duration
3h 16m
Detected by Pingoru
Jul 30, 2026, 12:55 AM UTC

Affected components

Core Systems (Q2 Platform)

Update timeline

  1. investigating Jul 30, 2026, 12:55 AM UTC

    Our Network Operations team are investigating a systems issue affecting our Monitoring platforms.

  2. monitoring Jul 30, 2026, 02:57 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 30, 2026, 04:12 AM UTC

    This incident has been resolved.

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