Superloop incident

90 Carillon Ave Newtown Newtown, NSW 2042 - Degraded Performance

Notice

Resolved after 8 hours 34 minutes, affecting Australia & New Zealand (NSW Managed Wi-Fi), on July 27, 2026.

monitoring Jul 27, 2026, 08:10 AM UTC

We implemented a fix and are currently monitoring the result.

Started
Jul 27, 2026, 01:19 AM UTC
Resolved
Jul 27, 2026, 09:53 AM UTC
Duration
8h 34m
Detected by Pingoru
Jul 27, 2026, 01:19 AM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating Jul 27, 2026, 01:19 AM UTC

    Network Operations is currently investigating a Degraded Performance at 90 Carillon Ave Newtown Newtown, NSW 2042

  2. monitoring Jul 27, 2026, 08:10 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 27, 2026, 09:53 AM UTC

    This incident has been resolved.

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