Superloop incident

Mangrove Rd, Mackay, Queensland 4740 - Degraded Performance

Minor

Resolved after 45 days 19 hours, affecting Australia & New Zealand (QLD Managed Wi-Fi), on June 22, 2026.

identified Jul 07, 2026, 12:29 PM UTC

We are continuing to work on a fix for this incident.

Started
Jun 22, 2026, 10:59 PM UTC
Resolved
Aug 07, 2026, 06:43 PM UTC
Duration
45d 19h
Detected by Pingoru
Jun 22, 2026, 10:59 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Jun 22, 2026, 10:59 PM UTC

    Network Operations is currently investigating a Degraded Performance at Mangrove Rd, Mackay, Queensland 4740

  2. identified Jul 07, 2026, 12:29 PM UTC

    We are continuing to work on a fix for this incident.

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