Superloop incident
8 Leonard St Parkville, Victoria, Australia - Partial Outage
Notice
Resolved after 10 hours 4 minutes, affecting Overall and Australia & New Zealand (VIC Managed Wi-Fi), on April 25, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
OverallAustralia & New Zealand (VIC Managed Wi-Fi)
Update timeline
- investigating Apr 25, 2026, 08:48 PM UTC
Network Operations is currently investigating a Degraded Performance at 8 Leonard St Parkville, Victoria, Australia.
- resolved Apr 25, 2026, 11:38 PM UTC
This incident has been resolved.
- monitoring Apr 25, 2026, 11:39 PM UTC
We implemented a fix and are currently monitoring the result.
- identified Apr 26, 2026, 01:50 AM UTC
We are continuing to work on a fix for this incident. A technician has arrived at site.
- monitoring Apr 26, 2026, 02:20 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Apr 26, 2026, 06:53 AM UTC
This incident has been resolved.
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