Superloop incident

550-590 Lygon Street, Carlton VIC 3053 - Degraded Performance

Notice

Resolved after 16 hours 46 minutes, affecting Australia & New Zealand (VIC Managed Wi-Fi), on June 11, 2026.

monitoring Jun 11, 2026, 04:29 AM UTC

We implemented a fix and are currently monitoring the result.

Started
Jun 11, 2026, 03:37 AM UTC
Resolved
Jun 11, 2026, 08:23 PM UTC
Duration
16h 46m
Detected by Pingoru
Jun 11, 2026, 03:37 AM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating Jun 11, 2026, 03:37 AM UTC

    Network Operations is currently investigating a Degraded Performance at 550-590 Lygon Street, Carlton VIC 3053

  2. monitoring Jun 11, 2026, 04:28 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. monitoring Jun 11, 2026, 04:29 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jun 11, 2026, 08:23 PM UTC

    This incident has been resolved.

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