Superloop incident

1827 David Low Way, Coolum Beach QLD 4573 - Degraded Performance

Notice

Resolved after 21 days 1 hour, affecting Australia & New Zealand (QLD Managed Wi-Fi), on June 10, 2026.

monitoring Jul 01, 2026, 11:12 PM UTC

We implemented a fix and are currently monitoring the result.

Started
Jun 10, 2026, 10:23 PM UTC
Resolved
Jul 01, 2026, 11:40 PM UTC
Duration
21d 1h
Detected by Pingoru
Jun 10, 2026, 10:23 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Jun 10, 2026, 10:23 PM UTC

    Network Operations is currently investigating a Degraded Performance at 1827 David Low Way, Coolum Beach QLD 4573

  2. monitoring Jul 01, 2026, 11:12 PM UTC

    We implemented a fix and are currently monitoring the result.

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