Superloop incident

74 Carlton Cresent Summer Hill, NSW 2130 - Degraded Performance

Notice

Resolved after 1 day 5 hours, affecting Australia & New Zealand (NSW Managed Wi-Fi), on May 21, 2026.

monitoring May 21, 2026, 07:14 AM UTC

We implemented a fix and are currently monitoring the result.

Started
May 21, 2026, 04:51 AM UTC
Resolved
May 22, 2026, 10:42 AM UTC
Duration
1d 5h
Detected by Pingoru
May 21, 2026, 04:51 AM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating May 21, 2026, 04:51 AM UTC

    Network Operations is currently investigating a Degraded Performance at 74 Carlton Cresent Summer Hill, NSW 2130

  2. identified May 21, 2026, 06:50 AM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring May 21, 2026, 07:14 AM UTC

    We implemented a fix and are currently monitoring the result.

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