Superloop incident

13-23 Gibbons St, Redfern NSW 2016 - Partial Outage

Notice

Resolved after 4 hours 23 minutes, affecting Australia & New Zealand (NSW Managed Wi-Fi), on May 20, 2026.

monitoring May 20, 2026, 07:39 AM UTC

We implemented a fix and are currently monitoring the result.

Started
May 20, 2026, 06:22 AM UTC
Resolved
May 20, 2026, 10:45 AM UTC
Duration
4h 23m
Detected by Pingoru
May 20, 2026, 06:22 AM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating May 20, 2026, 06:22 AM UTC

    Network Operations is currently investigating a Degraded Performance at 13-23 Gibbons St, Redfern NSW 2016

  2. monitoring May 20, 2026, 07:39 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 20, 2026, 10:45 AM UTC

    This incident has been resolved.

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