Superloop incident
VIC - Degraded Performance
Notice
Resolved after 23 hours 9 minutes, affecting Australia & New Zealand (VIC Managed Wi-Fi), on May 18, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Australia & New Zealand (VIC Managed Wi-Fi)
Update timeline
- investigating May 18, 2026, 01:20 PM UTC
Network Operations is currently investigating a Degraded Performance at the following address: * 39 Lonsdale St, Melbourne, Victoria 3000 * 550-590 Lygon Street, Carlton VIC 3053 * 5 Villiers St, North Melbourne VIC 3051 * 106-116 A'Beckett Street, Melbourne 3000 * 238 Flinders St, Melbourne VIC 3000
- monitoring May 18, 2026, 03:22 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved May 19, 2026, 12:29 PM UTC
This incident has been resolved.
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