Superloop incident

31 Sportsmans Parade, Bokarina, QLD 4575 - Degraded Performance

Notice

Resolved after 8 days 1 hour, affecting Australia & New Zealand (QLD Managed Wi-Fi), on May 17, 2026.

monitoring May 25, 2026, 11:32 PM UTC

We implemented a fix and are currently monitoring the result.

Started
May 17, 2026, 11:02 PM UTC
Resolved
May 26, 2026, 12:38 AM UTC
Duration
8d 1h
Detected by Pingoru
May 17, 2026, 11:02 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 17, 2026, 11:02 PM UTC

    Network Operations is currently investigating a Degraded Performance at 31 Sportsmans Parade, Bokarina, QLD 4575

  2. monitoring May 25, 2026, 11:32 PM UTC

    We implemented a fix and are currently monitoring the result.

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