Superloop incident

Exosphere portal - Outage

Notice

Resolved after 19 hours 34 minutes, affecting Core Systems (Exosphere Platform), on May 13, 2026.

monitoring May 13, 2026, 08:43 AM UTC

We implemented a fix and are currently monitoring the result.

Started
May 13, 2026, 08:09 AM UTC
Resolved
May 14, 2026, 03:43 AM UTC
Duration
19h 34m
Detected by Pingoru
May 13, 2026, 08:09 AM UTC

Affected components

Core Systems (Exosphere Platform)

Update timeline

  1. investigating May 13, 2026, 08:09 AM UTC

    Our systems are experiencing a critical issue affecting the Login Portal. Our Network Operations are currently investigating and working towards a resolution.

  2. monitoring May 13, 2026, 08:43 AM UTC

    We implemented a fix and are currently monitoring the result.

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