Superloop incident
167 Alexandra Parade, Alexandra Headland QLD 4572 - Partial Outage
Resolved after 10 hours 9 minutes, affecting Australia & New Zealand (QLD Managed Wi-Fi), on May 12, 2026.
Power has been restored and the site is now back online. We are continuing to monitor the situation closely.
Affected components
Update timeline
- investigating May 12, 2026, 01:09 PM UTC
Network Operations is currently investigating a Partial Outage at Alex Surf Club, 167 Alexandra Parade, Alexandra Headland QLD 4572
- identified May 12, 2026, 01:09 PM UTC
We’ve identified that the issue is caused by a planned power outage from the local power provider, which is temporarily affecting our site. Services are expected to return once power is restored
- monitoring May 12, 2026, 05:53 PM UTC
Power has been restored and the site is now back online. We are continuing to monitor the situation closely.
- resolved May 12, 2026, 11:18 PM UTC
This incident has been resolved.
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