Superloop incident
2-36 Cotton Tree Parade, Maroochydore QLD 4558, AU - Partial Outage
Resolved after 1 day 17 hours, affecting Australia & New Zealand (QLD Managed Wi-Fi), on May 12, 2026.
Power has been restored and the site is now back online. We are continuing to monitor the situation closely.
Affected components
Update timeline
- investigating May 12, 2026, 12:43 PM UTC
Network Operations is currently investigating a sitewide service interruption at 2-36 Cotton Tree Parade, Maroochydore QLD 4558, AU
- identified May 12, 2026, 01:05 PM UTC
We’ve identified that the issue is caused by a planned power outage from the local power provider, which is temporarily affecting our site. Services are expected to return once power is restored
- monitoring May 12, 2026, 06:17 PM UTC
Power has been restored and the site is now back online. We are continuing to monitor the situation closely.
- resolved May 14, 2026, 05:51 AM UTC
This incident has been resolved.
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