Superloop incident

5 Lincoln Sq S, Carlton, Victoria 3053, Australia - Partial Outage

Notice

Resolved after 21 hours 59 minutes, affecting Australia & New Zealand (VIC Managed Wi-Fi), on May 12, 2026.

monitoring May 12, 2026, 03:57 AM UTC

We implemented a fix and are currently monitoring the result.

Started
May 12, 2026, 01:29 AM UTC
Resolved
May 12, 2026, 11:29 PM UTC
Duration
21h 59m
Detected by Pingoru
May 12, 2026, 01:29 AM UTC

Affected components

Australia & New Zealand (VIC Managed Wi-Fi)

Update timeline

  1. investigating May 12, 2026, 01:29 AM UTC

    Network Operations is currently investigating a Partial Outage at 5 Lincoln Sq S, Carlton, Victoria 3053, Australia

  2. investigating May 12, 2026, 03:27 AM UTC

    A technician has arrived onsite.

  3. monitoring May 12, 2026, 03:57 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved May 12, 2026, 11:29 PM UTC

    This incident has been resolved.

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