Superloop incident
15 Thompsons Rd, Pokolbin NSW 2320 - SC Outage
Notice
Resolved after 6 hours 48 minutes, affecting Fibre-to-the-Premises (NSW FTTP), on May 11, 2026.
We implemented a fix and are currently monitoring the result.
Affected components
Fibre-to-the-Premises (NSW FTTP)
Update timeline
- investigating May 11, 2026, 03:05 PM UTC
Network Operations is currently investigating a sitewide service interruption at 15 Thompsons Rd, Pokolbin NSW 2320
- monitoring May 11, 2026, 03:21 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved May 11, 2026, 09:53 PM UTC
This incident has been resolved.
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