Superloop incident

33 Shearwater Drive, Shortland, NSW, 2307 - Degraded Performance

Notice

Resolved after 3 hours 37 minutes, affecting Fibre-to-the-Premises (NSW FTTP), on May 4, 2026.

investigating May 04, 2026, 09:54 PM UTC

Network Operations is currently investigating a Degraded Performance at **33 Shearwater Drive, Shortland, NSW, 2307**

Started: May 04, 2026, 09:54 PM UTC
Resolved: May 05, 2026, 01:31 AM UTC
Duration: 3h 37m
Detected by Pingoru: May 04, 2026, 09:54 PM UTC

Affected components

Fibre-to-the-Premises (NSW FTTP)

Update timeline

investigating May 04, 2026, 09:54 PM UTC

Network Operations is currently investigating a Degraded Performance at **33 Shearwater Drive, Shortland, NSW, 2307**
resolved May 05, 2026, 01:31 AM UTC

This incident has been resolved.

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