Subbly incident

Chat widget outage

Minor Vendor's status page →

Resolved after 9 hours 9 minutes, affecting Customer Support, on October 14, 2025.

investigating Oct 15, 2025, 06:50 AM UTC

We are continuing to investigate this issue.

Started
Oct 14, 2025, 09:41 PM UTC
Resolved
Oct 15, 2025, 06:50 AM UTC
Duration
9h 9m
Detected by Pingoru
Oct 14, 2025, 09:41 PM UTC

Affected components

Customer Support

Update timeline

  1. investigating Oct 14, 2025, 09:41 PM UTC

    We are currently investigating an issue with the chat widget used to reach Subbly support through the admin panel. In the meantime, all users can email us via [email protected] and our team will assist you

  2. investigating Oct 14, 2025, 09:54 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 14, 2025, 10:29 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 14, 2025, 10:34 PM UTC

    We are continuing to investigate this issue.

  5. investigating Oct 15, 2025, 06:50 AM UTC

    We are continuing to investigate this issue.

  6. resolved Oct 15, 2025, 06:50 AM UTC

    This incident has been resolved.

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