Resolved after 5 hours 40 minutes, affecting Web, on June 22, 2026.
Resolved – The 504 Gateway Time-out incident on the North America platform has now been fully resolved. We have been closely monitoring performance and services have been stable since the fix was implemented 5 hrs ago. Our engineering team has confirmed sustained recovery across all impacted components. We sincerely apologise for the disruption caused during this incident and thank you for your patience and understanding throughout.
Affected components
Update timeline
- investigating Jun 22, 2026, 05:34 PM UTC
We are currently investigating reports of users experiencing 504 Gateway Timeout errors on the NA platform. Our engineering team is actively working to identify the cause and restore normal service. We will provide further updates as more information becomes available.
- monitoring Jun 22, 2026, 05:40 PM UTC
A fix has been implemented, and our team is currently monitoring the platform to ensure services remain stable.
- resolved Jun 22, 2026, 11:14 PM UTC
Resolved – The 504 Gateway Time-out incident on the North America platform has now been fully resolved. We have been closely monitoring performance and services have been stable since the fix was implemented 5 hrs ago. Our engineering team has confirmed sustained recovery across all impacted components. We sincerely apologise for the disruption caused during this incident and thank you for your patience and understanding throughout.
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