Resolved after 12 hours 7 minutes, on August 31, 2026.
A fix has been implemented by the Development team, and the issue has been resolved.
Update timeline
- investigating Aug 31, 2026, 12:41 AM UTC
We are currently investigating the issue of Exago reports not displaying in Clients' accounts on APAC server.
- investigating Aug 31, 2026, 04:28 AM UTC
We are continuing the investigation of this issue.
- identified Aug 31, 2026, 07:05 AM UTC
The issue has been identified and fix is currently being tested on lower environment prior production release.
- resolved Aug 31, 2026, 12:49 PM UTC
A fix has been implemented by the Development team, and the issue has been resolved.
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