Stova incident
Investigating - 504 Gateway Time-out errors on NA platform
Resolved after 2 minutes, affecting PHP Probe and EC2 CPU, on May 18, 2026.
We are currently investigating reports of 504 Gateway Time-out errors affecting users on app.etouches.com. Some requests may fail to load or time out during this period. Our engineering team is actively looking into the issue. The next update will be posted within 30 minutes or sooner if there is meaningful progress.
Affected components
Update timeline
- investigating May 18, 2026, 06:58 AM UTC
We are currently investigating reports of 504 Gateway Time-out errors affecting users on app.etouches.com. Some requests may fail to load or time out during this period. Our engineering team is actively looking into the issue. The next update will be posted within 30 minutes or sooner if there is meaningful progress.
- resolved May 18, 2026, 07:00 AM UTC
This incident has been resolved.
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