Resolved after 3 hours 22 minutes, affecting Stonly Editor and Stonly Widget and 1 more, on January 7, 2025.
Our response times are back to normal levels. We're marking this incident as resolved.
Affected components
Update timeline
- investigating Jan 07, 2025, 06:01 PM UTC
We're noticing slower than usual response times from our API, which affects loading times for widgets, knowledgebases and guide saving in the editor.
- investigating Jan 07, 2025, 06:03 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 07, 2025, 06:26 PM UTC
We've identified the issue and scaled up our systems to match the increased traffic demand. Things are looking stable and we're monitoring the situation.
- monitoring Jan 07, 2025, 06:27 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 07, 2025, 06:52 PM UTC
Our response times are back to normal levels. We're marking this incident as resolved.
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