Is Stonly down?
Last checked 3m agoNo incidents right now.
Stonly is operational right now. Last checked 3m ago; the most recent incident resolved 5d ago.
Real-time Stonly status, recent outages, and incident history — pulled directly from Stonly's official status page at https://status.stonly.com every 5 minutes. Pingoru tracks 12 Stonly services and has captured 4 incidents in the last 90 days (98.84% uptime). Get email, Slack, Discord, or webhook alerts the moment Stonly reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Stonly Editor
Timeline · 3 updates
- investigating · Sep 08, 2026, 08:27 AM UTC
We are investigating an issue with editor not loading.
- monitoring · Sep 08, 2026, 08:28 AM UTC
We've implemented a fix and are monitoring the situation.
- resolved · Sep 08, 2026, 08:40 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Stonly Guides
Timeline · 3 updates
- investigating · Aug 17, 2026, 01:23 PM UTC
We're investigating an issue with guides taking a long time or failing to load
- monitoring · Aug 17, 2026, 01:30 PM UTC
Things have stabilized, but we continue monitoring the issue
- resolved · Aug 17, 2026, 01:55 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · Jul 28, 2026, 03:38 PM UTC
Any modifications to the triggers, including enablement, disablement, and updates, are applied with a delay. This is due to widget servers losing an established connection to the main server and the self-healing process being defective.
Latest: Any modifications to the triggers, including enablement, disablement, and updates, are applied with a delay. This is due to widget servers losing an established connection to the m…
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- Stonly EditorStonly customers KB's - location NStonly customers KB's - location CKnowledgebase searchStonly GuidesStonly Website
Timeline · 7 updates
- investigating · Jul 16, 2026, 08:02 AM UTC
We're currently investing an issue with Stonly not loading and returning 504 Gateway Timeout error.
- investigating · Jul 16, 2026, 08:17 AM UTC
The issue seems to be our cloud provider network problem. We've escalated the issue to their support and are trying to build a temporary workaround to restore services in parallel.
- identified · Jul 16, 2026, 08:32 AM UTC
While we're working on resolving the underlying issue, we're actively working on implementing a workaround that should bring us back in the next 20 minutes
- identified · Jul 16, 2026, 08:42 AM UTC
We're rolling back the workaround, restoring our services one after another
- identified · Jul 16, 2026, 08:48 AM UTC
We were able to restore access to content hosted via stonly.com and it's subdomains. We're still evaluating how to restore access to knowledge bases hosted under custom domains.
- monitoring · Jul 16, 2026, 10:43 AM UTC
We've implemented a workaround. Things are working as expected and we continue to monitor the situation.
- resolved · Jul 16, 2026, 02:25 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Stonly editor not loading ResolvedStarted Sep 08, 2026, 08:09 AM UTC · Resolved Sep 08, 2026, 08:40 AM UTC · 30m
- Started Aug 17, 2026, 01:23 PM UTC · Resolved Aug 17, 2026, 01:55 PM UTC · 32m
- Started Jul 28, 2026, 03:38 PM UTC · Resolved Jul 27, 2026, 12:30 PM UTC · —
- Platform outage ResolvedStarted Jul 16, 2026, 10:30 AM UTC · Resolved Jul 16, 2026, 10:45 AM UTC · 14m