Stonly incident

Intermittent failures to load Stonly guides

Resolved after 29 minutes, affecting Stonly Guides, on July 8, 2025.

identified Jul 08, 2025, 04:10 PM UTC

We've fine tuned our scaling policies and see the systems stabilizing. Guides are loading, but it can be a bit slower than usual. We expect everything to get back to normal in 3-5 minutes given the traffic we're seeing.

Started
Jul 08, 2025, 04:03 PM UTC
Resolved
Jul 08, 2025, 04:32 PM UTC
Duration
29m
Detected by Pingoru
Jul 08, 2025, 04:03 PM UTC

Affected components

Stonly Guides

Update timeline

  1. investigating Jul 08, 2025, 04:03 PM UTC

    We're investigating infrastructure issues that result in intermittent failures when loading Stonly guide content

  2. monitoring Jul 08, 2025, 04:08 PM UTC

    Dear Customer, In response to the issue with, we have taken corrective actions. The system is currently under monitoring to ensure its stability.We appreciate your patience and understanding. Sincerely, The Stonly Team

  3. identified Jul 08, 2025, 04:10 PM UTC

    We've fine tuned our scaling policies and see the systems stabilizing. Guides are loading, but it can be a bit slower than usual. We expect everything to get back to normal in 3-5 minutes given the traffic we're seeing.

  4. resolved Jul 08, 2025, 04:32 PM UTC

    The issue is fully resolved now.

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