Stonly incident

Images unavaliable globally

Resolved after 17 hours 51 minutes, affecting Stonly Editor and Stonly Guides, on September 10, 2025.

resolved Sep 11, 2025, 07:31 AM UTC

The issue is now fully resolved - uploading and viewing images should work as expected.

Started
Sep 10, 2025, 01:39 PM UTC
Resolved
Sep 11, 2025, 07:31 AM UTC
Duration
17h 51m
Detected by Pingoru
Sep 10, 2025, 01:39 PM UTC

Affected components

Stonly EditorStonly Guides

Update timeline

  1. identified Sep 10, 2025, 01:39 PM UTC

    We are currently experiencing image service provider issues. The fixes are underway.

  2. identified Sep 10, 2025, 02:42 PM UTC

    While we continue to resolve the underlying issue with our Image service provider, we've implemented a workaround that allows displaying original images in the Stonly guides. Since original images are not being resized, it may result in content looking different and images taking longer time to load.

  3. identified Sep 10, 2025, 02:43 PM UTC

    We are continuing to work on a fix for this issue and restoring full functionality.

  4. resolved Sep 11, 2025, 07:31 AM UTC

    The issue is now fully resolved - uploading and viewing images should work as expected.

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