Stardekk incident

General outage of our Indies Products

Resolved after 22 minutes, affecting Reservation Manager and Website Manager and 1 more, on February 27, 2026.

monitoring Feb 27, 2026, 12:56 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 27, 2026, 12:43 PM UTC
Resolved
Feb 27, 2026, 01:05 PM UTC
Duration
22m
Detected by Pingoru
Feb 27, 2026, 12:43 PM UTC

Affected components

Reservation ManagerWebsite ManagerIntegrationsBooking EngineChannel Manager

Update timeline

  1. investigating Feb 27, 2026, 12:43 PM UTC

    We are investigating reports that some services are not accessible for some users. We are working as quick as possible to rectify this.

  2. investigating Feb 27, 2026, 12:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 27, 2026, 12:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 27, 2026, 01:05 PM UTC

    All systems are running as normal. The team will continue to monitor.

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