Stacks AI incident

Stacks ERP Sync database degraded

Resolved on August 1, 2026.

resolved Aug 01, 2026, 01:00 PM UTC

Type: Incident Duration: 1 day and 9 hours Affected Components: AI Transaction Matching, Background Sync Aug 1, 13:00:00 GMT+0 - Identified - Due to increased load for month-end close, our ERP Sync data is seeing performance degradation. We have identified the source of issues and working to increase our capacity and to address the performance issues. Aug 2, 22:00:00 GMT+0 - Resolved - This incident has been resolved.

Started
Aug 01, 2026, 01:00 PM UTC
Resolved
Aug 01, 2026, 01:00 PM UTC
Duration
–
Detected by Pingoru
Aug 01, 2026, 01:00 PM UTC

Update timeline

  1. resolved Aug 01, 2026, 01:00 PM UTC

    Type: Incident Duration: 1 day and 9 hours Affected Components: AI Transaction Matching, Background Sync Aug 1, 13:00:00 GMT+0 - Identified - Due to increased load for month-end close, our ERP Sync data is seeing performance degradation. We have identified the source of issues and working to increase our capacity and to address the performance issues. Aug 2, 22:00:00 GMT+0 - Resolved - This incident has been resolved.

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