Stacks AI Outage History

Stacks AI is up right now

Pingoru has recorded 16 incidents for Stacks AI: 16 in the last 12 months and 4 in the last 90 days.

Source: stacks.instatus.com

16incidents recorded
16last 12 months
4last 90 days
7 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Stacks AI in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 2026268 of 720 (9%)
July 202620 of 744 (0%)
August 2026438 of 744 (5%)
September 202600 of 720 (0%)
October 202600 of 570 (0%)

Incidents, newest first

Minor August 3, 2026 Stacks ERP Sync Database Performance degradation –

Started Aug 03, 2026, 10:00 AM UTC· resolved Aug 03, 2026, 10:00 AM UTC

  1. resolved Aug 03, 2026, 10:00 AM UTC

    Type: Incident Duration: 4 hours and 58 minutes Affected Components: Authentication, Other, Workspace, Sync Sheets, AI Transaction Matching, Stacks Website, Other, Authentication, Records Upload, Background Sync Aug 3, 10:00:00 GMT+0 - Monitoring - Stacks has observed performance degradation of our database due to the month-end close related activities. We have identified the rootcause and are working on resolving the bottlenecks and scaling up our databases by working with our provider. Aug 3, 14:58:04 GMT+0 - Resolved - This incident has been resolved.

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Minor August 1, 2026 Stacks ERP Sync database degraded –

Started Aug 01, 2026, 01:00 PM UTC· resolved Aug 01, 2026, 01:00 PM UTC

  1. resolved Aug 01, 2026, 01:00 PM UTC

    Type: Incident Duration: 1 day and 9 hours Affected Components: AI Transaction Matching, Background Sync Aug 1, 13:00:00 GMT+0 - Identified - Due to increased load for month-end close, our ERP Sync data is seeing performance degradation. We have identified the source of issues and working to increase our capacity and to address the performance issues. Aug 2, 22:00:00 GMT+0 - Resolved - This incident has been resolved.

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Minor July 1, 2026 Stacks App Workspace shows no Periods and/or Tasks –

Started Jul 01, 2026, 11:15 AM UTC· resolved Jul 01, 2026, 11:15 AM UTC

  1. resolved Jul 01, 2026, 11:15 AM UTC

    Type: Incident Duration: 5 minutes Affected Components: Workspace Jul 1, 11:15:00 GMT+0 - Identified - The issue was identified, fix is coming. Jul 1, 11:20:00 GMT+0 - Resolved - This incident has been resolved.

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Minor June 26, 2026 Some AI Transactions Matching stuck –

Started Jun 26, 2026, 12:24 PM UTC· resolved Jun 26, 2026, 12:24 PM UTC

  1. resolved Jun 26, 2026, 12:24 PM UTC

    Type: Incident Duration: 2 days and 20 hours Affected Components: AI Transaction Matching Jun 26, 12:24:00 GMT+0 - Identified - Some AI Transactions Matching runs got stuck in the middle of matching. Jun 29, 08:24:00 GMT+0 - Resolved - This incident has been resolved.

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Minor February 2, 2026 Unable to login to Stacks workspace –

Started Feb 02, 2026, 04:02 AM UTC· resolved Feb 02, 2026, 04:02 AM UTC

  1. resolved Feb 02, 2026, 04:02 AM UTC

    Type: Incident Duration: 26 minutes Affected Components: Authentication, Other, Workspace, , Sync Sheets, AI Transaction Matching, , Other, Background Sync, Authentication, Records Upload, Stacks Excel Assistant → Stacks App → Feb 2, 04:02:00 GMT+0 - Investigating - We are currently investigating this incident. Feb 2, 04:28:00 GMT+0 - Resolved - This incident has been resolved. Issue traced to database connectivity, availability has been restored.

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Minor January 11, 2026 Database update –

Started Jan 11, 2026, 08:00 PM UTC· resolved Jan 11, 2026, 08:00 PM UTC

  1. resolved Jan 11, 2026, 08:00 PM UTC

    Type: Maintenance Duration: 1 hour Affected Components: Authentication, Background Sync, Other, Workspace, AI Transaction Matching, , Stacks App → Jan 11, 20:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance for updating our database configuration Jan 11, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 11, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully

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Minor October 29, 2025 Issue with Excel Assistant Add In –

Started Oct 29, 2025, 04:02 PM UTC· resolved Oct 29, 2025, 04:02 PM UTC

  1. resolved Oct 29, 2025, 04:02 PM UTC

    Type: Incident Duration: 4 hours and 47 minutes Affected Components: , Authentication, Records Upload, Sync Sheets, Other, Stacks Excel Assistant → Oct 29, 16:51:44 GMT+0 - Identified - Microsoft identified the issue and planning a mitigation actions. Oct 29, 20:49:50 GMT+0 - Resolved - Availability of Excel Assistant is now restored. We will continue to monitor while Microsoft continues their recovery. Oct 29, 16:02:51 GMT+0 - Investigating - Due to unavailability of Microsoft Office host [appsforoffice.microsoft.com](http://appsforoffice.microsoft.com), Excel Assistant Add In could not be used. We are monitoring the issue.

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Minor October 28, 2025 Issue with Stacks SSL certificate –

Started Oct 28, 2025, 11:53 AM UTC· resolved Oct 28, 2025, 11:53 AM UTC

  1. resolved Oct 28, 2025, 11:53 AM UTC

    Type: Incident Duration: 21 minutes Affected Components: Authentication, Background Sync, Other, Workspace, AI Transaction Matching, , Stacks App → Oct 28, 12:13:19 GMT+0 - Monitoring - Certificate was rotated and a new one is deployed. We are monitoring the current state. Oct 28, 12:14:22 GMT+0 - Resolved - This incident has been resolved. Oct 28, 11:53:00 GMT+0 - Identified - We are continuing to work on a fix for this incident.

Read the full incident report →