Stacks AI incident

Stacks ERP Sync Database Performance degradation

Resolved on August 3, 2026.

resolved Aug 03, 2026, 10:00 AM UTC

Type: Incident Duration: 4 hours and 58 minutes Affected Components: Authentication, Other, Workspace, Sync Sheets, AI Transaction Matching, Stacks Website, Other, Authentication, Records Upload, Background Sync Aug 3, 10:00:00 GMT+0 - Monitoring - Stacks has observed performance degradation of our database due to the month-end close related activities. We have identified the rootcause and are working on resolving the bottlenecks and scaling up our databases by working with our provider. Aug 3, 14:58:04 GMT+0 - Resolved - This incident has been resolved.

Started
Aug 03, 2026, 10:00 AM UTC
Resolved
Aug 03, 2026, 10:00 AM UTC
Duration
–
Detected by Pingoru
Aug 03, 2026, 10:00 AM UTC

Update timeline

  1. resolved Aug 03, 2026, 10:00 AM UTC

    Type: Incident Duration: 4 hours and 58 minutes Affected Components: Authentication, Other, Workspace, Sync Sheets, AI Transaction Matching, Stacks Website, Other, Authentication, Records Upload, Background Sync Aug 3, 10:00:00 GMT+0 - Monitoring - Stacks has observed performance degradation of our database due to the month-end close related activities. We have identified the rootcause and are working on resolving the bottlenecks and scaling up our databases by working with our provider. Aug 3, 14:58:04 GMT+0 - Resolved - This incident has been resolved.

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