Resolved after 4 hours 25 minutes, affecting Payment Acceptance and Point of Sale and 1 more, on September 27, 2026.
Services have now recovered. Reporting in Dashboard may be delayed. Tip Adjustments that were previously failing can now be entered. We recommend doing so today.
Affected components
Update timeline
- monitoring Sep 27, 2026, 04:08 AM UTC
We experienced widespread elevated latency and service errors across Square. Services have largely recovered, though some residual errors are still happening with Payment Authorization, Refunds, Tip Adjustments, KDS delivery, and Printing. Reporting in Dashboard is also delayed. Tip Adjustments are degraded, but can be retried for up to 36 hours after payment capture.
- resolved Sep 27, 2026, 05:55 AM UTC
Services have now recovered. Reporting in Dashboard may be delayed. Tip Adjustments that were previously failing can now be entered. We recommend doing so today.
Your product runs on more than Square UK
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services