Square UK incident

[Canada 🇨🇦] Transfers Disruption

Resolved after 15 hours 7 minutes, affecting Transfers, on September 18, 2026.

resolved Sep 18, 2026, 03:33 PM UTC

The disruption with some Instant Transfers to Visa cards issued by Bank of Nova Scotia and Tangerine Bank is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

Started
Sep 18, 2026, 12:26 AM UTC
Resolved
Sep 18, 2026, 03:33 PM UTC
Duration
15h 7m
Detected by Pingoru
Sep 18, 2026, 12:26 AM UTC

Affected components

Transfers

Update timeline

  1. identified Sep 18, 2026, 12:26 AM UTC

    We are currently experiencing a disruption with some Instant Transfers to Visa cards issued by Bank of Nova Scotia and Tangerine Bank. We recommend retrying failed Instant Transfers. Your business operations are our top priority and our team is working with our banking partners to resolve this issue. We appreciate your patience during this disruption.

  2. resolved Sep 18, 2026, 03:33 PM UTC

    The disruption with some Instant Transfers to Visa cards issued by Bank of Nova Scotia and Tangerine Bank is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

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