Resolved after 50 minutes, affecting Fulfillment, on July 6, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Fulfillment
Update timeline
- investigating Jul 06, 2026, 06:44 PM UTC
We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions for customers using our Web portal. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
- identified Jul 06, 2026, 07:11 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 06, 2026, 07:35 PM UTC
This incident has been resolved.
Your product runs on more than SPS Commerce
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services