SPS Commerce incident

SPS Fulfillment Services Degraded

Resolved after 10 minutes, affecting Fulfillment and Document Processing and 1 more, on December 11, 2025.

resolved Dec 11, 2025, 04:36 PM UTC

We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.

Started
Dec 11, 2025, 04:25 PM UTC
Resolved
Dec 11, 2025, 04:36 PM UTC
Duration
10m
Detected by Pingoru
Dec 11, 2025, 04:25 PM UTC

Affected components

FulfillmentDocument ProcessingFulfillment Monitor

Update timeline

  1. investigating Dec 11, 2025, 04:25 PM UTC

    We are investigating an issue with Fulfillment Services. Fulfillment and Transaction Processing may be unavailable until we're able to resolve the issue. Thank you for your patience.

  2. monitoring Dec 11, 2025, 04:31 PM UTC

    Service performance has returned to normal and we're actively monitoring the situation to ensure performance remains at acceptable levels. Thank you.

  3. resolved Dec 11, 2025, 04:36 PM UTC

    We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.

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