Resolved after 37 minutes, affecting Document Processing and AS2 Communications, on January 23, 2026.
We are continuing to monitor for any further issues.
Affected components
Document ProcessingAS2 Communications
Update timeline
- investigating Jan 23, 2026, 04:41 AM UTC
We have corrected the issue that caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you for your patience.
- monitoring Jan 23, 2026, 04:52 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 23, 2026, 04:53 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 23, 2026, 05:18 AM UTC
This incident has been resolved.
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