SPS Commerce incident

Document Processing

Minor Vendor's status page →

Resolved after 1 hour 42 minutes, affecting Document Processing, on February 20, 2026.

monitoring Feb 20, 2026, 02:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 20, 2026, 01:34 PM UTC
Resolved
Feb 20, 2026, 03:16 PM UTC
Duration
1h 42m
Detected by Pingoru
Feb 20, 2026, 01:34 PM UTC

Affected components

Document Processing

Update timeline

  1. identified Feb 20, 2026, 01:34 PM UTC

    We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.

  2. identified Feb 20, 2026, 02:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Feb 20, 2026, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 20, 2026, 03:16 PM UTC

    This incident has been resolved.

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