Resolved after 1 hour 29 minutes, affecting NetSuite, on April 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
NetSuite
Update timeline
- investigating Apr 10, 2026, 08:37 PM UTC
We are investigating an open incident with our NetSuite Integration which is potentially causing delays for document processing through the system. No data has been lost and all transactions will process as expected after we have recovered from the incident. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
- monitoring Apr 10, 2026, 08:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 10:06 PM UTC
This incident has been resolved.
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