Resolved after 2 hours 51 minutes, affecting Support Phone, on October 20, 2025.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Oct 20, 2025, 08:11 PM UTC
We continue to experience an outage with our 3rd party telecom provider and are unable to take calls at this time. We sincerely apologize for any disruption this may cause to your operations. For immediate assistance, please reach us through one of the following channels: Via Email at [email protected] Via Live Chat, Visit spoton.com and look for the chat icon at the bottom of the landing page
- investigating Oct 20, 2025, 08:12 PM UTC
We are continuing to investigate this issue.
- resolved Oct 20, 2025, 11:03 PM UTC
This incident has been resolved and the phone lines are working as expected.
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