SpotOn incident
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Notice Vendor's status page →
Resolved after 36 minutes, affecting SpotOn Restaurant Express and SpotOn Online Ordering, on August 10, 2026.
We are continuing to monitor for any further issues.
Affected components
SpotOn Restaurant ExpressSpotOn Online Ordering
Update timeline
- investigating Aug 10, 2026, 05:07 PM UTC
We are currently investigating this issue.
- monitoring Aug 10, 2026, 05:25 PM UTC
Issue has been identified and we are seeing recovery.
- monitoring Aug 10, 2026, 05:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 10, 2026, 05:43 PM UTC
This incident has been resolved.
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