Resolved after 33 minutes, affecting SpotOn Restaurant Dashboard and SpotOn Express Dashboard, on February 24, 2026.
This incident has been resolved. Any previously impacted users can re-click the link in the activation email to activate their account.
Affected components
Update timeline
- investigating Feb 24, 2026, 06:18 PM UTC
New Dashboard users are currently unable to activate their accounts. We're actively investigating.
- investigating Feb 24, 2026, 06:18 PM UTC
We are continuing to investigate this issue.
- identified Feb 24, 2026, 06:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 24, 2026, 06:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 06:51 PM UTC
This incident has been resolved. Any previously impacted users can re-click the link in the activation email to activate their account.
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