SpotOn incident

Delayed Merchant Funding – April 16, 2026

Resolved after 56 minutes, affecting Deposits (Worldpay), on April 16, 2026.

investigating Apr 16, 2026, 02:34 PM UTC

Merchant funding for transactions processed on April 15, 2026 is delayed due to a file transfer issue. No transactions have been lost or incorrectly processed. We are actively working to resolve the issue.

Started
Apr 16, 2026, 02:34 PM UTC
Resolved
Apr 16, 2026, 03:31 PM UTC
Duration
56m
Detected by Pingoru
Apr 16, 2026, 02:34 PM UTC

Affected components

Deposits (Worldpay)

Update timeline

  1. investigating Apr 16, 2026, 02:34 PM UTC

    Merchant funding for transactions processed on April 15, 2026 is delayed due to a file transfer issue. No transactions have been lost or incorrectly processed. We are actively working to resolve the issue.

  2. resolved Apr 16, 2026, 03:31 PM UTC

    This incident has been resolved.

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